000 00555nam a2200217Ia 4500
008 160606s9999 xx 000 0 und d
020 _a70530424
041 _aEnglish
082 _a658.8
084 _aR-7.2 E
100 _aZEITHAML, Valarie A , BITNER, Mary Jo
245 _aServices Marketing
245 _cZEITHAML, Valarie A , BITNER, Mary Jo
250 _a3rd Ed.
260 _bTata McGraw Hill Publishing Company Ltd
260 _c2003
300 _a668 Pages
365 _aRs. 335
650 _aFIRST CARDINAL INDIA`S
942 _cBK
999 _c22031
_d22031